Privacy Policy

Data We Collect

BoomZone collects only the minimum data needed to operate the service:

• Phone number or email — entered at checkout to identify your purchase and reopen it later
• First and last name - required for Snippe payment processing and not stored by BoomZone
• Payment reference - mobile-money transaction identifier
• Payment amount & method — stored to confirm your unlock
• Purchase timestamp — used for slip access and support recovery
• WhatsApp notification preference — whether you opted in to updates (optional)

We do not collect passwords, ID documents, or financial card details directly, and no buyer account is created.

How We Use Your Data

Your data is used exclusively for:

• Slip unlocking — verifying your payment to grant access to a VIP prediction
• Slip recovery — allowing you to reopen purchased slips using your phone/email
• Payment confirmation — resolving disputes or failed unlock issues
• Customer support — tracing your purchase if you contact us for help
• WhatsApp notifications — sending slip updates if you opted in

How We Protect Your Data

Practical safeguards are built into how the service handles your details:

• Hashed contact — in our internal financial records, your phone and email are stored only as a keyed HMAC hash, never as readable text, so they cannot be reversed back into your contact details
• Whitelisted reopen — the Reopen page returns only safe betslip metadata (title, category, amount, date). It never returns your name, raw phone/email, or any payment-provider internals
• Name not stored - first and last name are passed to the payment provider for processing and are not saved by BoomZone
• Redacted provider data — where we log a payment provider's response for support, buyer name, email, and phone are redacted first

WhatsApp Notifications

If you opted in at checkout, we may send you WhatsApp messages about new slips or match updates. You can unsubscribe at any time by replying STOP to any message or by contacting support.

If you did not opt in, you will not receive WhatsApp messages from BoomZone.

Data Sharing

We do not sell, rent, or trade your personal data to any third parties. Your phone number and email are never shared with other users, advertisers, or marketing services.

Payment processing is handled by the payment provider (e.g. M-PESA, card processor). Their privacy policies apply to their handling of your payment data.

Data Retention

We retain your purchase records and contact data for as long as needed to support slip recovery and resolve payment disputes — typically up to 12 months after your last purchase.

Your Rights

You have the right to:

• Request a copy of the data we hold about you
• Request deletion of your data (subject to retention requirements for dispute resolution)
• Unsubscribe from WhatsApp notifications at any time
• Contact us with any privacy concern

To exercise any of these rights, contact us via WhatsApp or through our support channels.

Admin Access

Only the site owner has access to the admin dashboard and purchase records. Admin credentials are hashed and never exposed through the public API. Admin sessions are protected and time-limited.