Contact BoomZone
We help with VIP unlocks, payment issues and recovering purchased slips. Include the phone number or email you used at checkout, your payment reference, and the betslip title so we can find your purchase fast. We never ask for your password, mobile-money PIN, or full card number.
Frequently asked questions
What is BoomZone?
BoomZone is a Tanzanian tips platform where verified tipsters share expert VIP betslip predictions. You unlock a tip with a one-time mobile-money payment. BoomZone is not a bookmaker — we never take bets or hold your money for wagering.
How do I buy a tip?
Open a tip, tap Pay Now, and enter your Tanzanian mobile-money number. Approve the PIN prompt sent to your phone. As soon as the payment is confirmed the tip unlocks automatically — no account needed.
Are the tips guaranteed to win?
No. Every tip is an expert prediction and analysis, not a guaranteed outcome. Sport is unpredictable — only stake what you can afford to lose, and bet responsibly.
I paid but the tip didn't unlock. What do I do?
First open the Reopen page and enter the exact phone number (or email) you paid with — a confirmed purchase restores instantly. If it's still locked, email us your payment reference and the tip title and we'll fix access or refund a genuine failed payment.
How do I see a tip I already bought?
Use the Reopen page with the same phone number or email you used at checkout. Your unlocked tips open right there — no password required.
Which payment methods can I use?
Mobile money in Tanzanian Shillings, through our secure payment partner. Card payments are not available yet.
Can I get a refund?
Once a tip is unlocked the content is delivered, so there are no refunds on a successful unlock. The one exception is a technical failure on our side — if your payment was confirmed but the tip never unlocked, we resolve it or refund you.
Do I need an account?
No. BoomZone has no buyer accounts. Access to what you bought is tied to the phone number or email you used at checkout — keep it safe so you can always reopen your tips.
Is my information safe?
Yes. We collect only what's needed to run the service, your contact details are stored hashed (never as readable text) in our records, and we never sell your data. See the Privacy Policy for the full detail.
Do I have to be a certain age?
Yes — BoomZone is strictly for users aged 18 and over, and you must follow the betting laws of your own country.
