Contact BoomZone

We're here to help with VIP unlocks, payment issues, and recovering purchased slips. When you reach out, include the phone number or email you used at checkout, your payment reference if you have it, and the betslip title— it lets us find your purchase fast. We'll never ask for your password, mobile-money PIN, or full card number.

Support channel coming soonWe're setting up support. In the meantime, keep the phone/email you paid with so you can reopen your betslips anytime.

Coming soon

Payment IssuesPaid but your slip didn't unlock? Share the phone/email you paid with, your payment reference (M-PESA code or card receipt), and the betslip title — we'll verify and fix access immediately.

VIP Unlock HelpHaving trouble viewing your prediction after payment? We'll trace your transaction and restore access quickly.

Reopen a Purchased SlipLost access to a slip you bought? Try the Reopen page with the same phone/email you paid with, or contact support below.

General SupportQuestions about how BoomZone works, VIP betslips, or anything else? We respond within a few hours.

Response TimeWe typically reply within a few hours. To speed things up, include your payment reference and the betslip title in your first message.